Frequently Asked Questions

Welcome to the FAQ page of Oscar Holidays! Here, we've compiled answers to some common questions to help you plan your travels with ease. If you have any additional inquiries, feel free to contact us directly, and our team will be happy to assist you.

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Frequently asked questions

Booking with Oscar Holidays is easy! You can book your trip through our website, contact our customer service team via phone or email, or visit our office in person to speak with one of our travel experts.

We offer a wide range of travel services, including flight bookings, hotel reservations, holiday packages, corporate travel solutions, travel insurance, and more. Whatever your travel needs may be, we've got you covered!

Yes, absolutely! We understand that every traveler is unique, which is why we offer customizable travel itineraries tailored to your preferences and interests. Simply let us know your requirements, and we'll create a personalized itinerary just for you.

At Oscar Holidays, your safety and well-being are our top priorities. We adhere to all government regulations and guidelines related to COVID-19 and have implemented enhanced cleaning protocols, social distancing measures, and flexible booking policies to ensure your peace of mind while traveling.

You can reach our customer service team via phone, email, or visit our office during business hours. We also provide emergency contact information for after-hours assistance, ensuring that help is always available whenever you need it during your travels.

We accept various payment methods, including credit cards, bank transfers, and online payment platforms, to make booking your trip convenient and hassle-free.

Yes, we offer comprehensive travel insurance options to provide you with peace of mind and protection against unforeseen circumstances during your travels. Our travel insurance plans cover various aspects, including trip cancellation, medical emergencies, and lost luggage.

Yes, you can cancel or modify your booking with Oscar Holidays, subject to our terms and conditions and any applicable cancellation fees. We understand that plans may change, and we strive to provide flexible booking options to accommodate your needs.

Yes, we offer special discounts and packages for group travel bookings. Whether you're planning a family vacation, corporate retreat, or group tour, our team can help you find the best deals and discounts for your group.

We value your feedback and strive to continuously improve our services. You can provide feedback by contacting our customer service team directly, filling out a feedback form on our website, or leaving a review on our social media pages or travel review platforms.
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Contact Us

  • Address: Level 1, Unit 01.02, Menara Multi Purpose, No 8, Jalan Munshi Abdullah, 50100 Kuala Lumpur
  • Number: +603 – 2694 4803
  • Email: info@oscardh.com.my
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